Cdaa

Support guaranteed
to keep your website afloat

Protect your biggest online asset with OPTiMUM™.

OPTIMUM Website Support

Your website represents your business and brand.  In the dynamic world of the internet first impressions count and online consumers will rarely give you a second chance. If your website experiences downtime or becomes vulnerable to malicious attack, it can erode your credibility, disrupt your business, restrict potential customers from contacting you, and even prevent you from selling your goods and services.

At CDAA® we understand that your website is a critical tool for your business. It’s one of your biggest online marketing assets which needs to remain operational to your consumers and users 24/7.
 

Support that’s guaranteed. 
An OPTiMUM™ Support Agreement is a guaranteed support solution for your single, or group of websites. This agreement is uniquely created for websites which have been built and hosted by CDAA® after their delopyment.

The purpose of the OPTiMUM™ Website Support Agreement is to help protect, maintain, support your website, or group of websites by keeping their software and architecture up to date and operating to their optimum efficiency through a schedule of routine maintenance and applied services.

What does OPTiMUM™ Website Support cover?
Under your OPTiMUM™ Website Support Agreement, CDAA® support engineers will provide unlimited user helpdesk support and ensure your websites content management system (CMS) remains up to date and compliant where possible to the CDAA® build specification. This is achieved by applying the most recent version updates of the software* available, and where appropriate. In addition we will apply high-priority patches to help protect against system vulnerabilities throughout the term of the agreement. 

CDAA® will also provide technical repair services for any issues found which cause your website to no longer comply with its original* build specification.


How are my support requirements configured?
An OPTiMUM™ Website Support Agreement is uniquely tailored to suit each and every client application.  We recognise that while there are many similarities between the various website technology platforms available today, your own website’s implementation, maintenance requirements and user-support needs are going to be specific to your business.

*Conditions Apply.



Learn more
about OPTiMUM™ Website Support

We are currently offering a no-cost assessment of your website services and user support requirements in order to provide a recommendation and quote on the most appropriate OPTiMUM™ Website Support solution for your business.

Contact our solutions team today to organise your free assessment.

Technical Support:

Existing OPTiMUM client:
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What our clients
are saying.

  • "I'm extremely pleased with the level of professionalism from your company - this has given me a great deal of confidence!"

    Healthy Active Port Augusta
    Karen Wallace, Communications
  • "I wish to express my sincere appreciation of your organisation's work completed on InfraPlan's website."

    Infraplan
    George Giannakodakis, Principle
  • "Just wanted to say how happy we are with the new website. Have had great feedback already so it's really exciting."

    IceArena, Alison Botterill,
    Adelaide Ice-sports - Academy Manager
  • "Once again thanks for all your help with this, really impressed with how professional you all are at CDAA."

    Pursuit People Solutions
    Bonnie Brady, Manager
  • "Many thanks for your emails and efforts, and the site is excellent, meeting all expectations. "

    SolveIT Software Pty Ltd
    Matthew Michalewicz
  • "Not only did CDAA complete the redevelopment of the website on time and on budget, but their experience, expertise and patience proved invaluable to the PMHA."

    Private Mental Health Alliance
    Phillip Taylor – Director
  • "I have had a great experience so far and look forward to more dealings with CDAA. You have exceeded our expectations."

    Portside Mitsubishi
    Blake Campaniello, Marketing Manager
  • "I am very pleased with how responsive CDAA are with any enquiries we have. We are very satisfied with the result of our project. Many thanks to everyone at CDAA."

    Sturt Fleurieu, Kimberley Martinsen,
    Manager eEducation
  • "Thank you for all of your support throughout the process. You and the entire team at CDAA have been friendly and efficient and always helpful."

    Routleys Plumbing
    Tim Routley, Marketing Manager

Let’s talk about
web design.

With offices in Adelaide, Melbourne and Sydney we are well positioned to help you with your web design and web development needs. Contact our solutions team today to find out more.
Enquire